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Showing posts with the label #warranty

Experiences with DealExtreme and Banggood return policies

Just wanted to relate a recent experience between DealExtreme and Banggood, in case it is useful to anyone. I have ordered several products from both vendors.  As a rule, the products are as described and well made.  Or, at least, a quality equal to or higher than what you would expect from the selling price.  There have been exceptions but that's been the general experience. (Yes, shipping takes a long time.  That's a given.  I've had 1 or maybe 2 orders lost or show up extremely late.  It's just what happens.) Most of the items have been USB cables, battery packs and such.  As I've gotten more comfortable with BG, I've been ordering more and more expensive items. Most of the time these items work fine.  Sometimes they don't.  But - to make a long story short - BG has always refunded or replaced the defective items.  That's a new replacement item or a 100% refund, after I've shown them a video (or photos) of the problematic it...

How to fill out FCC form 740 and FDA form 2877 for warranty repairs in the USA

I recently had to return an older DVD player to the USA for repairs. Yes, call me silly, but I bought a new player and it had some quirks I did not like.  My OPPO Digital DV-981HD had always been flawless until a power outage caused it to give up the ghost, and OPPO offers a $49 flat-rate repair service - if you can get the player to them. Note (partly for readers, partly for search engines):  This post details some of the process of shipping electronics from Canada to the United States for repair or warranty repair purposes, then returning the items back to the owner in Canada.  I expect the process would be similar for those living in other countries, but I can't be sure.  If you are looking for some other information, you may want to move on now. First problem was brokerage fees.  Oppo had dire warnings regarding these, as any brokerage fees would result in the package being rejected.  Why they don't just call for a credit card number is unknown,...